iOS User Acquisition After ATT: How We Rebuilt Everything

Apple changed the rules. We lost 60% of our iOS efficiency overnight. Here's how we got it back—and then some.

By Sarah Kim November 2024 12 min read

April 26, 2021. I remember the exact date because it was the day my career almost ended.

We'd spent two years building what I thought was a bulletproof iOS user acquisition machine. Sophisticated targeting, pixel-perfect attribution, optimized funnels that converted like clockwork. Our ROAS was 320%. My team was about to get promoted.

Then Apple flipped the switch on App Tracking Transparency.

Within 72 hours, our ROAS collapsed to 140%. Our Facebook campaigns went blind. Our attribution data turned to noise. The targeting that had taken years to refine? Useless.

I spent three nights sleeping on my office couch, trying to figure out if our company would survive. Many didn't.

This is the story of how we rebuilt. Not the sanitized conference talk version—the real one, with all the mistakes, dead ends, and hard lessons.

25%
ATT Opt-In Rate
60%
Initial Efficiency Loss
340%
Our Current ROAS

What Actually Happened

Let me explain ATT in terms that make sense.

Before April 2021, when someone saw your ad, clicked it, installed your app, and made a purchase, you could trace that entire journey. You knew which ad worked, which audience converted, which creative drove revenue.

ATT changed that. Now, unless users explicitly tap "Allow Tracking" (spoiler: most don't), that journey becomes invisible. You're running campaigns in the dark, making decisions based on data that's 75% incomplete.

Here's what we lost:

What we got instead: SKAdNetwork, Apple's privacy-preserving attribution system. Limited data. Delayed signals. Conversion values that felt like reading tea leaves.

Mistake #1: Thinking We Could Wait It Out

Our first response was denial. "Opt-in rates will improve." "Facebook will figure it out." "This is temporary."

Three months later, we'd burned $400,000 on campaigns that weren't working. Opt-in rates stabilized at 25%. Facebook hadn't figured it out. It wasn't temporary.

Here's the lesson: when the ground shifts, move fast. The companies that treated ATT as an emergency and pivoted immediately are the ones that survived. The ones that waited are mostly gone.

The ATT Prompt Revolution

Our first real breakthrough came from an unlikely place: user psychology.

The default ATT prompt is terrible. It uses scary words like "tracking" and gives users no reason to say yes. But Apple lets you show your own screen before their prompt appears.

We tested 47 different pre-permission flows. The winner improved our opt-in rate from 18% to 42%.

What worked:

The Psychological Insight

Users don't hate tracking. They hate being tracked without understanding why. The apps with the highest opt-in rates are the ones that make tracking feel like a favor to the user, not a favor to the advertiser.

Learning to Speak SKAN

SKAdNetwork became our new religion. We had no choice.

For the uninitiated: SKAN is Apple's privacy-preserving attribution system. It tells you which campaigns drive installs without revealing individual user data. Sounds reasonable until you realize the limitations.

With SKAN 4.0, things got better. Here's what we learned to leverage:

Multiple Conversion Windows

You can now measure user behavior across three time periods: 0-2 days, 3-7 days, and 8-35 days. We set up conversion events at each window to understand early engagement, mid-term retention, and monetization.

Hierarchical Conversion Values

The more installs from a campaign, the more granular data you get. This creates a chicken-and-egg problem (you need scale to get data, you need data to scale), but once you crack it, optimization becomes possible again.

Source App Attribution

When privacy thresholds are met, you can see which apps drove your installs. This brought back some of the audience insight we'd lost.

The Hardest Truth

SKAN will never give you the granularity of the pre-ATT world. If you're waiting for a solution that makes iOS feel like 2020 again, you'll wait forever. The winners accept uncertainty and optimize anyway.

The Contextual Renaissance

With user-level targeting hobbled, we rediscovered something our industry had abandoned: context.

Instead of targeting "users who behave like our best customers," we started targeting "moments when our best customers discover apps like ours."

The shift was profound. We analyzed:

Contextual targeting sounds old-fashioned. It works. Our contextual campaigns now outperform our old behavioral campaigns by 15%.

First-Party Data: The New Gold

The biggest strategic shift was internal. We stopped treating user data as something we borrowed from Facebook and started treating it as something we own.

Every touchpoint became a data collection opportunity:

The companies winning in the post-ATT world aren't the ones with the best ads. They're the ones with the best first-party data infrastructure.

"The brands that will thrive are those who have genuine value to offer in exchange for user data. It's about trust, not tracking."

The Channel Diversification Imperative

Here's what ATT made painfully clear: if your UA strategy lives or dies with Facebook, your UA strategy will eventually die.

We spread our bets:

Apple Search Ads

Apple's own ad platform, immune to ATT (obviously). High intent, strong performance, our most efficient iOS channel now.

TikTok

Less dependent on tracking, more dependent on creative. Younger users, massive reach, different optimization dynamics.

Influencer Marketing

When algorithmic targeting fails, human recommendations work. We built a performance influencer program that drives installs at half our paid media CPI.

Connected TV

Brand building that feeds performance. CTV ads create awareness that shows up as organic installs and branded search.

The Measurement Evolution

Our dashboards look completely different now. Here's what we measure:

  1. Modeled conversions—using machine learning to estimate total impact from partial data
  2. Incrementality tests—controlled experiments to measure true campaign lift
  3. Media mix modeling—statistical approaches to understand channel contribution
  4. Cohort analysis—first-party data for retention and LTV insights

Is it as precise as the old world? No. Is it good enough to make profitable decisions? Yes—if you build the right systems.

Where We Are Now

Remember that 140% ROAS that almost ended my career? We're at 340% now. Not because we found a way around ATT—because we found a way through it.

Our iOS business is stronger than it was before ATT. Not despite the changes—because the changes forced us to become better marketers.

Better at understanding our users instead of just tracking them. Better at creating value instead of just extracting data. Better at building systems that don't depend on any single platform's whims.

ATT didn't kill iOS marketing. It killed lazy iOS marketing. The difference matters.

Navigate the Post-ATT World

ClicksFlyer's iOS solutions are built for the privacy-first era. SKAN optimization, contextual targeting, first-party data activation, and incrementality measurement. We didn't just survive ATT—we built the tools to thrive after it.